🛫 Airport Policies 🛬
Haft International is committed to providing a seamless, professional airport transportation experience. Our chauffeurs monitor your flight status whenever a valid flight number is provided, allowing us to adjust your pickup time for most early arrivals and delays whenever operationally possible.
To help ensure a smooth experience, guests are encouraged to provide complete flight information, including airline, flight number, arrival airport, and terminal (if known), at the time of booking.
When a flight number is provided during the reservation process, Haft International will monitor the flight’s scheduled arrival time.
If your flight is delayed, your chauffeur will make reasonable efforts to adjust your pickup accordingly, subject to vehicle and chauffeur availability.
If a flight number is not provided, service will begin based on the originally scheduled pickup time, and waiting time charges may apply.
Flights occasionally arrive ahead of schedule.
Whenever possible, Haft International will adjust your chauffeur’s arrival to accommodate an early landing. However, early pickups cannot be guaranteed, particularly during periods of heavy demand or when your chauffeur is completing another reservation.
International arrivals often require additional processing through Customs and Border Protection, immigration, and baggage claim.
Because processing times vary significantly, guests should proceed to the designated meeting location as soon as they have cleared all required procedures.
If significant delays occur after landing, guests should notify Haft International as soon as reasonably possible.
Your chauffeur understands that airport arrivals rarely occur with perfect timing.
30-Minute Complimentary waiting time is provided following your flight’s actual arrival, allowing guests adequate time to deplane, retrieve luggage, and proceed to the pickup location.
Additional waiting beyond the complimentary period may be billed in accordance with Haft International’s current rates.
When requested, Meet & Greet service includes your chauffeur meeting you inside the terminal at the designated arrival area with a personalized name sign.
Your chauffeur will assist with luggage and escort you to your vehicle whenever airport regulations permit.
Meet & Greet service may require advance reservation and may be subject to additional fees depending on the airport or reservation type.
Curbside pickup is available at many airports where permitted by airport regulations.
Because airport traffic conditions and enforcement policies change frequently, your chauffeur may provide updated pickup instructions by text message or telephone upon your arrival.
Guests should remain attentive to communications from their chauffeur after landing.
If your baggage is delayed or you need to file a baggage claim with your airline, please notify Haft International as soon as possible.
Our dispatch team will work with you to accommodate reasonable delays whenever operationally feasible.
Additional waiting time charges may apply if baggage delays exceed the complimentary waiting period.
If you miss your scheduled flight before departure, please notify Haft International immediately.
Whenever possible, we will make reasonable efforts to accommodate your revised itinerary.
Changes remain subject to vehicle availability, chauffeur scheduling, and any applicable cancellation or modification policies.
Haft International proudly provides transportation for private aviation arrivals.
Guests arriving through Fixed Base Operators (FBOs) should provide the name of the FBO, aircraft tail number (if available), and any arrival updates to assist with coordinating pickup.
Because private flight schedules frequently change, guests are encouraged to communicate schedule updates as soon as they become available.
Guests should ensure that the mobile phone number provided during booking will be accessible upon arrival.
International travelers are encouraged to enable international roaming or connect to airport Wi-Fi after landing to receive pickup instructions from their chauffeur.
Failure to maintain communication may result in additional waiting charges or be considered a no-show in accordance with Haft International’s reservation policies.
Miami International Airport (MIA)
Upon landing, please turn on your mobile phone and proceed through baggage claim (if applicable). Your chauffeur will contact you via phone or text with your designated pickup location. If Meet & Greet service was reserved, your chauffeur will be waiting inside the terminal at the designated arrival area holding a personalized name sign.Fort Lauderdale-Hollywood International Airport (FLL)
After collecting your luggage, please proceed to your assigned pickup area. Your chauffeur will provide terminal-specific pickup instructions via phone or text upon your arrival. Meet & Greet service is available upon request.
Palm Beach International Airport (PBI)
After exiting baggage claim, your chauffeur will direct you to the designated passenger pickup location based on your arriving airline and terminal. Meet & Greet service is available with advance reservation.
Miami Executive Airport (KTMB)
Private aviation passengers arriving at Miami Executive Airport will be met at their designated Fixed Base Operator (FBO). Please provide your FBO name and aircraft information when booking to ensure a seamless pickup.
Opa-locka Executive Airport (OPF)
Chauffeurs meet passengers directly at the designated FBO. Please include your FBO name, tail number (if available), and any schedule updates before arrival.
Fort Lauderdale Executive Airport (FXE)
Private aviation arrivals will be coordinated directly with the appropriate FBO. Your chauffeur will meet you outside the facility or at another designated location provided by the FBO.
Palm Beach International FBOs
Chauffeurs coordinate directly with the FBO handling your arrival. Please provide your operator’s name, arrival time, and aircraft information in advance.
PortMiami Cruise Terminal Your chauffeur will contact you upon arrival and provide terminal-specific pickup instructions. Please include your cruise ship name and terminal number, if known, when making your reservation.
