Haft International is committed to transparent pricing with no hidden fees. Certain services or circumstances may result in additional charges beyond the quoted reservation price.
Any applicable charges will be clearly communicated whenever reasonably possible and assessed in accordance with Haft International’s published policies and the terms of the gues’ts reservation. 

Each reservation includes complimentary waiting time as outlined in our Airport Pickup Policy, Cruise Port Pickup Policy, or reservation confirmation.
Additional waiting time beyond the complimentary allowance may be billed at the applicable hourly or waiting time rate.

Reservations include only the pickup and destination locations specified at the time of booking unless otherwise agreed.
Additional stops requested before or during service may result in additional charges based on travel time, distance, and chauffeur availability.

Requests to change the destination after the trip has begun are subject to chauffeur availability and operational feasibility.
Additional mileage, travel time, tolls, parking, or other applicable charges may apply.

If transportation service extends beyond the originally scheduled reservation time at the guest’s request, additional time will be billed using the applicable hourly rate or other agreed pricing.
Extensions are subject to chauffeur availability.

Applicable tolls, parking charges, airport fees, cruise terminal fees, or other government-imposed transportation charges may be added to the reservation unless specifically included in the quoted price.

Guests are expected to help maintain the cleanliness of Haft International vehicles.
If a vehicle requires extraordinary cleaning due to spills, bodily fluids, smoking, excessive dirt, pet-related damage, or other conditions beyond normal use, reasonable cleaning charges may be assessed.

Guests are responsible for any damage caused to the vehicle by themselves or members of their party beyond ordinary wear and tear.
Charges may include the reasonable cost of repair, replacement, cleaning, or loss of service resulting from the damage.

Additional charges may apply when delays are caused by the guest or when the guest requests additional service beyond the original reservation.
Examples include extended stops, additional waiting time, itinerary changes, or unscheduled route modifications.

Guests traveling with pets may be subject to an additional Pet Service Fee.
Pets must be disclosed at the time of booking to ensure proper vehicle accommodations and compliance with Haft International’s Pet Policy.
Any applicable Pet Service Fee will be communicated during the reservation process.
Additional cleaning or damage charges may apply if excessive cleaning, repairs, or loss of service are required due to the pet.

Unless otherwise stated, gratuity may or may not be included in the quoted reservation price.
Guests should review their reservation confirmation for gratuity details before travel.

By confirming a reservation, guests authorize Haft International to charge the payment method on file for any additional charges incurred in accordance with these policies.
Whenever practical, Haft International will provide notice of additional charges before processing payment.