Haft International is committed to providing reliable, professional transportation to and from South Florida’s major cruise ports. Whether arriving for embarkation or returning from your voyage, our chauffeurs strive to ensure a seamless pickup experience.
To help ensure timely service, guests are encouraged to provide their cruise line, ship name, cruise terminal (if known), and scheduled arrival or departure time when making their reservation.

Traveling with a large family or multiple pieces of luggage? Please advise us during booking so we can assign the vehicle best suited to your group’s needs and ensure a comfortable travel experience.

For transportation to your cruise terminal, guests should allow sufficient travel time to account for traffic, security screening, and cruise line check-in requirements.
Haft International recommends arriving at the cruise terminal no later than your cruise line’s suggested check-in window.
Guests are responsible for arriving at the terminal in accordance with their cruise line’s boarding requirements.

Cruise arrival times are estimates and may vary due to weather conditions, port traffic, U.S. Customs and Border Protection processing, Coast Guard inspections, or other operational factors beyond Haft International’s control.
Guests should proceed through Customs, retrieve all luggage, and make their way to the designated passenger pickup area after disembarking.

ruise schedules are occasionally affected by weather, port congestion, mechanical issues, or other unforeseen circumstances.
If your ship experiences a significant delay, Haft International will make reasonable efforts to adjust your reservation whenever operationally feasible.
Guests are encouraged to notify us as soon as they become aware of any schedule changes.

30 Minutes Complimentary waiting time is provided following your scheduled cruise pickup time, allowing guests reasonable time to disembark, collect luggage, and proceed to the designated pickup location.
Additional waiting beyond the complimentary period may be subject to additional charges in accordance with Haft International’s current rates.

Guests should ensure the mobile phone number provided during booking will be available during embarkation or disembarkation.
International travelers are encouraged to enable international roaming or connect to available Wi-Fi when possible to receive communications from their chauffeur.
Failure to maintain communication may result in additional waiting charges or may be considered a no-show in accordance with Haft International’s reservation policies.

Your chauffeur will contact you via phone or text message upon arrival whenever possible.
Guests should keep their mobile phone accessible during the pickup process.
If you are unable to locate your chauffeur, please contact Haft International immediately using the telephone number provided in your reservation confirmation.

Our chauffeurs are pleased to assist with loading and unloading luggage whenever possible.
Guests should accurately disclose oversized luggage, mobility equipment, strollers, or other specialty items when making their reservation to ensure an appropriately sized vehicle is assigned.

Disembarkation times may vary depending on U.S. Customs and Border Protection processing.
If Customs processing causes a significant delay beyond your scheduled pickup time, please notify Haft International as soon as reasonably possible.
Additional waiting charges may apply after the complimentary waiting period.

PortMiami (Miami, FL)

After clearing U.S. Customs (if applicable) and collecting your luggage, proceed to the designated passenger pickup area assigned by PortMiami. Your chauffeur will contact you via phone or text message with your exact pickup location and vehicle details. Please keep your mobile phone accessible throughout the disembarkation process.

Port Everglades (Fort Lauderdale, FL)

After disembarking and retrieving your luggage, proceed to the designated ground transportation pickup area outside your cruise terminal. Your chauffeur will provide terminal-specific pickup instructions and vehicle details via phone or text message upon your arrival.

Port of Palm Beach (Riviera Beach, FL)

Once you have exited the cruise terminal and collected your luggage, your chauffeur will direct you to the designated passenger pickup location. Pickup instructions and vehicle information will be provided by phone or text message after your arrival.