At Haft International, transparency is an essential part of the luxury transportation experience. Our policies are designed to provide clear expectations, protect our guests, and ensure every journey is safe, seamless, and professionally managed.
We are committed to delivering exceptional chauffeur services with professionalism, discretion, reliability, and attention to detail. These Terms & Conditions, together with our published policies, govern the use of our website and transportation services. By using our website or reserving transportation services, you agree to these Terms & Conditions and all applicable Haft International policies.

By requesting a quote, making a reservation, using our website, or utilizing any transportation services provided by Haft International, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all published Haft International policies, including but not limited to our Airport Pickup Policy, Cruise Port Pickup Policy, Reservations & Cancellation Policy, Child Safety & Car Seat Policy, Additional Charges Policy, Smoke-Free Policy, Vehicle Capacity & Luggage Policy, Lost & Found Policy, Guest Conduct & Safety Policy, and Pet Policy.

All reservations are subject to vehicle availability, chauffeur availability, and confirmation by Haft International.
A reservation is not considered confirmed until a confirmation has been issued by Haft International.
Guests are responsible for providing accurate reservation information, including pickup and destination locations, flight or cruise information, passenger count, luggage requirements, and any requested accommodations. Please visit Haft International’s Reservation and Cancellation Policy page for additional information. 

Transportation rates are based on the information provided at the time of booking.
Additional charges may apply for waiting time, additional stops, route changes, tolls, parking, airport or cruise terminal fees, child safety seats, pet transportation, vehicle damage, excessive cleaning, or other requested services. 
By confirming a reservation, guests authorize Haft International to charge the payment method provided for all authorized reservation charges and any applicable additional fees incurred in accordance with our published policies. 

Reservation cancellations, refunds, no-show charges, and cancellation deadlines are governed by Haft International’s Reservations & Cancellation Policy, which is incorporated into these Terms & Conditions by reference.
Guests are responsible for reviewing and complying with all applicable cancellation requirements prior to their scheduled service.

Airport and cruise transportation services are governed by Haft International’s Airport Policy and Cruise Policy, including chauffeur meeting procedures, complimentary waiting times, flight monitoring, cruise arrival procedures, and related operational policies.

Guests are expected to conduct themselves respectfully and safely throughout the duration of their reservation in accordance with Haft International’s Guest Conduct & Safety Policy.
The individual making the reservation accepts responsibility for the conduct of all members of their party and for any additional charges resulting from policy violations, excessive cleaning, damage, or other actions occurring during the reservation.

Transportation involving children is governed by Haft International’s Child Safety & Car Seat Policy.
Parents and legal guardians remain responsible for ensuring that children are properly secured in appropriate child restraint systems in accordance with applicable laws.

Transportation involving pets or service animals is governed by Haft International’s Pet Policy.
Guests traveling with pets or service animals are responsible for complying with all applicable policy requirements.

Guests are expected to help maintain the cleanliness and condition of Haft International vehicles.
Reasonable charges may be assessed for excessive cleaning, smoking, pet-related damage, spills, stains, odors, or other damage beyond normal wear and tear, as outlined in the applicable company policies.

Haft International is committed to providing safe, reliable, and professional transportation services.
To the fullest extent permitted by applicable law, Haft International shall not be liable for delays, missed flights, missed cruise departures, missed appointments, indirect damages, incidental damages, consequential damages, or losses resulting from circumstances beyond our reasonable control, including but not limited to traffic congestion, road closures, severe weather, accidents, construction, airport or cruise terminal operations, mechanical failures, acts of government, public emergencies, labor disputes, or other force majeure events.
Nothing contained in these Terms & Conditions shall limit any rights or remedies that cannot legally be waived under applicable law.

Lost or forgotten personal belongings are governed by Haft International’s Lost & Found Policy.
While every reasonable effort will be made to assist in recovering lost property, Haft International assumes no responsibility for items left behind in its vehicles.

Guests agree to use the Haft International website only for lawful purposes.
Unauthorized use of this website, attempts to interfere with website security, introduce malicious software, copy website content without permission, or otherwise misuse the website is strictly prohibited.

All content displayed on the Haft International website, including but not limited to text, logos, graphics, photographs, branding, designs, layouts, and other materials, is the property of Haft International or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without the prior written consent of Haft International.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Any dispute arising from these Terms & Conditions or the use of Haft International’s services shall be brought exclusively in the appropriate state or federal courts located within the State of Florida, unless otherwise required by applicable law.

Haft International reserves the right to modify or update these Terms & Conditions at any time without prior notice.
Any revisions become effective upon publication on this website unless otherwise stated.
Continued use of our website or transportation services following the publication of revised Terms & Conditions constitutes acceptance of those changes.

These Terms & Conditions, together with Haft International’s Privacy Policy and all published company policies, constitute the complete agreement between Haft International and its guests regarding the use of our website and transportation services.
In the event of any conflict between these Terms & Conditions and an individual company policy, the provision that is more specific to the service being provided shall control to the extent permitted by applicable law.
If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

If you have any questions regarding these Terms & Conditions, if you have questions regarding any of our policies or if you need assistance with an existing or future reservation, please contact Haft International. Our team is happy to assist you.